Unlike any other job, Southwest Labs is Albuquerque's top workplace.
Southwest Labs is dedicated to providing laboratory services of the highest possible quality alongside outstanding customer service for the benefit of the organizations and individuals we serve. Southwest Labs aims to constantly grow and streamline its services to align with the needs of providers, clinics, and other healthcare organizations throughout the southwest.
Considering relocating? Southwest Labs offers competitive relocation packages for select candidates.
Southwest Labs Benefits
Our Values
Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory’s operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement.
Open Positions
General Responsibilities:
The Medical Billing Specialist ideally would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice.
Required Skills / Abilities
- Answer billing questions for patients and businesses.
- Process payments and provide billing support.
- Resolve billing errors and missing information.
- Verify insurance details and process claims.
- Assist with document management and scanning.
- Knowledge of HIPAA regulations.
- Strong communication skills.
Problem-solving and attention to detail. - Experience with billing software (Telcor and Waystar).
Education & Experience
- High school diploma or equivalent (Medical billing certification is a plus).
- Minimum of 1 year of experience in medical billing.
General Responsibilities:
The Toxicology LC/MS Lead (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in mass spectroscopy-based drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug identification methods, providing training to staff, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Able to explain concepts and procedures of the Agilent LC/MS triple quad instrument clearly, troubleshoot instrument problems, and train others.
- Prepare instrument standards and controls and train others.
- Operate and troubleshoot the automated liquid handling equipment and train others.
- Understands and independently perform instrument maintenance tasks and train others.
- Able to navigate the LIMS independently, enter & review data for errors, and train others.
- Communicate clearly and often with colleagues and supervisors regarding laboratory work.
- Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
- Excellent reviews of work performance from supervisors for a minimum of 3 review cycles, with no personnel corrective action reports.
Education & Experience
- Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
- At least 2 years of experience in high complexity mass spectroscopy testing for drug identification.
General Responsibilities:
The Toxicology LC/MS I (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in immunological drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Knowledge of basic principles related to drug screening or drug identification procedures.
- Successfully complete initial and 6-month competency assessments.
- Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
- Write legibly and check email daily for important messages.
- Communicate clearly and often with colleagues and supervisors regarding laboratory work.
- Able to work in a highly accountable environment of professionalism, positivity, and respect.
- Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
Education & Experience
- Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
- At least 3 months of experience in high complexity testing.
General Responsibilities:
The Toxicology LC/MS II (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Able to explain principles related to drug screening or drug identification procedures.
- Prepare controls and standards for use in testing procedures.
- Understands and independently performs instrument maintenance tasks.
- Able to navigate the LIMS independently and enter data without errors.
- Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
- Write legibly and check email daily for important messages.
- Communicate clearly and often with colleagues and supervisors regarding laboratory work.
- Able to work in a highly accountable environment of professionalism, positivity, and respect.
- Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
Education & Experience
- Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
- At least 1 year of experience in high complexity testing.
General Responsibilities:
The General Supervisor of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in both immunology-based drug screening and mass spectroscopy methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include supervision of testing personnel, review of technical data, maintenance of instruments and equipment, generation of quality assurance data and reports, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Qualify as a CLIA General Supervisor for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1461).
- Experience in drug screening (immunology) and mass spectroscopy techniques specific to the identification of drugs of abuse with the ability to troubleshoot these methods.
- Experience with basic maintenance of Agilent mass spectroscopy instruments and Indiko® analyzers.
- Knowledge of CLIA regulatory and accreditation requirements and documentation.
- Able to work in a highly accountable environment of professionalism, positivity, and respect.
- Demonstrated potential to provide supervision and leadership for testing personnel.
- Desire to learn the duties of a Certifying Scientist.
Education & Experience
- Bachelor’s degree or higher in a life science.
- At least 2 years of experience in high complexity testing in the specialty of Chemistry.
- Previous supervisory or leadership experience preferred.
- Professional certification in clinical laboratory area (ex. ASCP) is preferred. preferred.
We are look for energetic, dynamic individuals to join our team!
In this role, you will be responsible for performing activities involved in the preparation of specimens for testing and assures appropriate specimen accessioning and labeling; maintains the integrity of the specimen and patient identification.
Essential Duties
- Print insurance for previous day
- Check oral fluid results and report results (complete excel oral fluid sheet)
- Accession urine and oral fluid samples
- Print out Daily Manifest and filters for ANTIPSY/ANTIDEP and Aceta/Phent manifests and provide to the lab
- Double check the Daily Manifest against requisition forms
- Fill daily accessioning log
- Reconcile daily LCMS tubes in refrigerator and discard urine samples
- Clean all tables, wash glassware, and fill tip boxes
- Responsible for keeping inventory up to date
- Responsible for distributing the weekly counts to channel partners
- Collaborate with the accessioning manager on tasks as-needed
- Responsible for collecting patient specimen in accordance with lab protocols, in the event that a patient comes to the lab
- Follow lab protocols for all specimen handling
Job Specifications
This position will work at our Albuquerque lab and is full-time, with a typical schedule of Monday-Friday, 9am-5pm
General Responsibilities:
Calling all superstars!
Southwest Labs is in need of an exceptional Specimen Processor to join our growing team!
We are looking for a focused Specimen Processor to sort and input orders for urine and/or blood specimens in our laboratory system. You will need to be able to confirm patient identifiers, insurance, and client demographics at a high level of accuracy. Attention to detail is the most important part of this job. We are willing to train the right person.
Essential Duties:
- Verify accuracy of client and specimen details
- Examine specimens for adequacy and appropriateness
- Capture client and specimen data electronically
- Sanitize benchtops
- Label and number specimen
- Prepare aliquots
- Centrifuging specimens
- Prepare, ship, and package specimens
- Store and dispose samples
- Provides guidance about processes and procedures to other staff as required
- Prepare samples for send out to partner lab
- Occasional data entry
- Required to communicate and interact with employees, clinics, and providers
- All other duties as assigned