Build Your Career at Southwest Labs

General Responsibilities:

The Toxicology LC/MS I (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in immunological drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure. 

Required Skills / Abilities

• Knowledge of basic principles related to drug screening or drug identification procedures.
• Successfully complete initial and 6-month competency assessments.
• Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
• Write legibly and check email daily for important messages.
• Communicate clearly and often with colleagues and supervisors regarding laboratory work.
• Able to work in a highly accountable environment of professionalism, positivity, and respect.
• Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity

Education & Experience

• Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
• At least 3 months of experience in high complexity testing.
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General Responsibilities:

The Toxicology LC/MS II (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.

Required Skills / Abilities

• Able to explain principles related to drug screening or drug identification procedures.
• Prepare controls and standards for use in testing procedures.
• Understands and independently performs instrument maintenance tasks.
• Able to navigate the LIMS independently and enter data without errors.
• Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
• Write legibly and check email daily for important messages.
• Communicate clearly and often with colleagues and supervisors regarding laboratory work.
• Able to work in a highly accountable environment of professionalism, positivity, and respect.
• Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
•  

Education & Experience

• Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
• At least 1 year of experience in high complexity testing.

We are look for energetic, dynamic individuals to join our team!

In this role, you will be responsible for performing activities involved in the preparation of specimens for testing and assures appropriate specimen accessioning and labeling; maintains the integrity of the specimen and patient identification.

Essential Duties

• Receive, verify, process, and properly store patient specimens in accordance with laboratory SOPs, CLIA/COLA standards, HIPAA regulations, and safety protocols.
• Troubleshoot and resolve specimen-related issues, ensuring accuracy, quality, and compliance throughout the pre-analytic testing process.
• Accurately enter specimen data into the Laboratory Information Management System (LIMS), maintain detailed records, and support quality assurance and quality control initiatives.
• Communicate specimen processing updates, delays, and issues with supervisors, healthcare providers, clients, and internal teams, while collaborating with IT to resolve portal and LIMS-related concerns.

Job Specifications

This position will work at our Albuquerque lab and is full-time, with a typical schedule of Monday-Friday, 9am-5pm

General Responsibilities:
The IT/LIMS Coordinator provides technical support for the organization’s information technology systems and Laboratory Information Management System (LIMS). This role delivers routine IT/LIMS help desk support and assists laboratory staff with LIMS-related questions and issues, helping ensure the LIMS supports lab operations through regulatory compliance, data integrity, and system integrations — all while providing responsive, professional assistance to SWL employees and clients.

Required Skills / Abilities

• Basic knowledge of computers, hardware, software, operating systems, networking, and LIMS/LIS systems.
• Basic troubleshooting, problem-solving, and organizational skills.
• Strong customer service and communication skills, with the ability to explain technical information clearly.
• Ability to follow established procedures, maintain confidentiality, and manage multiple priorities.
• Ability to work independently on routine assignments and effectively as part of a team.
• Willingness and ability to learn new technologies, applications, and systems.

Education & Experience

• Associate’s degree, technical certification, or coursework in Information Technology, Computer Science, or a related field is strongly recommended.
• Previous experience in an IT help desk and/or technical support role is preferred but not required.
• Experience with LIMS, LIS, healthcare information systems, laboratory instrumentation, or laboratory operations is preferred but not required.
• Basic knowledge of Microsoft Windows and Microsoft Office.

General Responsibilities:
The Clinical Laboratory Scientist I (Testing Personnel) performs high-complexity clinical laboratory testing and ensures accurate, timely, and quality reporting of patient results in accordance with CLIA, CAP requirements, and Southwest Labs policies. This position is primarily assigned to the Molecular Department, performing molecular testing, operating and maintaining laboratory instrumentation, documenting quality activities, and supporting daily laboratory operations.

Required Skills / Abilities

• Demonstrates proficiency in molecular laboratory workflows, good laboratory practices, and contamination prevention techniques.
• Able to work effectively in a clinical laboratory environment, following assigned procedures and supervisory direction.
• Completes all required training, competency assessments, and continuing education in accordance with CLIA and CAP requirements.
• Strong written and verbal communication skills; must write legibly and check email daily.
• Demonstrates adaptability and willingness to cross-train in additional laboratory disciplines as assigned.
• Ability to meet physical requirements, including standing/sitting for extended periods, lifting up to 25 lbs, repetitive pipetting, and distinguishing colors on laboratory instruments and displays.

Education & Experience

• Qualifies as CLIA Testing Personnel for a high-complexity laboratory in accordance with applicable federal regulations (42 CFR 493).
• Meets the education requirements for high-complexity testing personnel as defined by CLIA.
• At least 3 months of experience performing high-complexity clinical laboratory testing (Molecular Diagnostics experience preferred).
• ASCP certification or equivalent professional certification preferred but not required.

General Responsibilities:
The Clinical Laboratory Scientist II (Testing Personnel) performs high-complexity clinical laboratory testing and ensures accurate, timely, and quality reporting of patient results in accordance with CLIA, CAP requirements, and Southwest Labs policies. This position is primarily assigned to the Molecular Department and performs testing with a high degree of independence while supporting quality initiatives, troubleshooting, training, and daily laboratory operations.

Required Skills / Abilities

• Demonstrates advanced proficiency in molecular laboratory workflows, good laboratory practices, and contamination prevention techniques.
• Works effectively and independently in a clinical laboratory environment, following assigned procedures and supervisory direction.
• Completes all required training, competency assessments, and continuing education in accordance with CLIA and CAP requirements.
• Demonstrates independent problem-solving and troubleshooting skills, and can explain laboratory procedures and quality practices to peers and trainees.
• Demonstrates leadership through mentorship, collaboration, and positive influence within the laboratory.
• Strong written and verbal communication skills; must write legibly and check email daily.
• Ability to meet physical requirements, including standing/sitting for extended periods, lifting up to 25 lbs, repetitive pipetting, and distinguishing colors on laboratory instruments and displays.

Education & Experience

• Qualifies as CLIA Testing Personnel for a high-complexity laboratory in accordance with applicable federal regulations (42 CFR 493).
• Meets the education requirements for high-complexity testing personnel as defined by CLIA.
• At least 1 year of experience performing high-complexity clinical laboratory testing (Molecular Diagnostics experience preferred).
• ASCP certification or equivalent professional certification preferred but not required.

General Responsibilities:

Southwest Labs is seeking a relationship-driven, motivated Account Representative to grow and support our Northern New Mexico territory, including Albuquerque, Santa Fe, Clovis, Los Lunas, Belen, Grants, Gallup, Taos, Las Vegas, and Farmington.

In this role, you will build strong client relationships, identify new business opportunities, conduct sales presentations, support account onboarding, and provide responsive service to existing clients. You will work closely with leadership and internal teams to support territory growth, client satisfaction, and operational success.

What You’ll Do

• Build and maintain relationships with current and prospective healthcare clients.
• Prospect, research local market opportunities, and generate new business.
• Conduct in-person, phone, email, and virtual sales outreach and presentations.
• Support new client onboarding and coordinate internal resources as needed.
• Maintain accurate sales activity and account information in the company CRM.
• Resolve client service needs and connect clients with appropriate internal teams.
• Represent Southwest Labs at meetings, conferences, and industry events.
• Participate in ongoing sales, clinical, compliance, and product training.
• Support territory performance through client retention, revenue growth, and service follow-up.

Required Skills / Abilities

• Sales, business development, healthcare, laboratory, or customer-service experience.
• Strong communication, relationship-building, and presentation skills.
• Ability to work independently, manage a territory, and maintain organized follow-up.
• Valid driver’s license and willingness to travel throughout the territory.
• Commitment to ethical business practices, confidentiality, and healthcare compliance.

General Responsibilities:
The Specimen Procurement Specialist works at offsite collection locations to support specimen collection, ordering, and shipment to Southwest Labs. This role involves instructing patients on collection procedures, coordinating with clinic staff, and ensuring specimens are handled and shipped accurately and professionally.

Required Skills / Abilities

• Instruct patients on proper specimen collection procedures.
• Label and organize specimens accurately.
• Enter patient and test data into the system.
• Coordinate packaging and courier pickup for shipment to Southwest Labs.
• Comfortable working directly with patients and clinic staff.
• Strong attention to detail.
• Solid computer and data entry skills.
• Ability to represent Southwest Labs professionally in a busy, clinical setting.

Education & Experience

• High school diploma or equivalent.
• Prior experience in specimen collection, phlebotomy, or a clinical/patient-facing role preferred.