Build Your Career at Southwest Labs
Join a locally owned reference laboratory advancing toxicology and infectious disease diagnostics for providers and patients across the region.
More Than a Lab
Our Values
Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory's operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement.
Excellence
Continuous pursuit of exceptional results.
- Strives for precision to ensure a culture of accuracy.
- Fosters innovation and improvement through continuous learning.
- Illustrates transparent communication.
Ethics
Honesty and integrity create success.
- Adheres to policies and regulations.
- Always does the right thing. Period.
- Ensures that its business is conducted in a manner that is honest and fair.
- Accountability and Responsibility.
Reliability
Consistent in quality and performance.
- Actively listens and communicates effectively.
- Refuses to compromise quality.
- Takes ownership of their work.
- Stands by its word and honors all commitments.
Unity
Focused on a unified joint mission.
- Collaborates with team members to find creative solutions.
- Demonstrates respect.
- Builds positive relationships with our peers and clients.
- Educates and assists others.
Essential coverage for medical services, minimizing out-of-pocket costs and ensuring access to quality healthcare for you and your family.
Provides financial security for you and your beneficiaries in the event of death or a serious accident, ensuring peace of mind for your family's future.
Covers check-ups, cleanings, x-rays, and more, helping reduce costs for dental care and supporting overall oral health for you and your family.
Southwest Labs will pay for your choice of gym/wellness program to help encourage a healthy and balanced lifestyle.
Covers eye exams, prescription eyewear, and contact lenses, supporting your eye health and ensuring access to quality vision care.
Confidential support and resources for mental health, offering access to professional counseling services to support your psychological wellbeing.
Our generous PTO policy offers ample vacation, sick leave, and personal days, empowering you to balance work with rest and personal pursuits.
Our PTO donation plan allows employees to donate unused paid time off to colleagues in need, fostering a supportive workplace community.
Our specialized leave policy includes pet bereavement, recognizing the deep bond between employees and their pets.
SWL aims to cultivate your professional growth by offering tuition reimbursement for courses and degrees.
Save for the future with company contributions and tax advantages, ensuring financial security and peace of mind for your retirement years.
Helps cover veterinary care, from routine check-ups to unexpected illness or injury, so you can care for your pets without added financial stress.
Open Positions
General Responsibilities:
The Medical Billing Specialist ideally would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice.
Required Skills / Abilities
- Answer billing questions for patients and businesses.
- Process payments and provide billing support.
- Resolve billing errors and missing information.
- Verify insurance details and process claims.
- Assist with document management and scanning.
- Knowledge of HIPAA regulations.
- Strong communication skills.
Problem-solving and attention to detail. - Experience with billing software (Telcor and Waystar).
Education & Experience
- High school diploma or equivalent (Medical billing certification is a plus).
- Minimum of 1 year of experience in medical billing.
General Responsibilities:
The Toxicology LC/MS I (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in immunological drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Knowledge of basic principles related to drug screening or drug identification procedures.
- Successfully complete initial and 6-month competency assessments.
- Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
- Write legibly and check email daily for important messages.
- Communicate clearly and often with colleagues and supervisors regarding laboratory work.
- Able to work in a highly accountable environment of professionalism, positivity, and respect.
- Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
Education & Experience
- Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
- At least 3 months of experience in high complexity testing.
General Responsibilities:
The Toxicology LC/MS II (Testing Personnel) of the Toxicology Group ensures accurate and high-quality clinical laboratory results for clients in drug screening or drug identification methods within the framework of the Clinical Laboratory Improvement Amendments (42 CFR 493). Duties include performing drug screening or drug identification testing, maintenance of instruments and equipment, data and results entry, adherence to safety policies and procedures, and working cooperatively within the organizational structure.
Required Skills / Abilities
- Able to explain principles related to drug screening or drug identification procedures.
- Prepare controls and standards for use in testing procedures.
- Understands and independently performs instrument maintenance tasks.
- Able to navigate the LIMS independently and enter data without errors.
- Able to work in a clinical laboratory environment and follow supervisor’s directions and assignments.
- Write legibly and check email daily for important messages.
- Communicate clearly and often with colleagues and supervisors regarding laboratory work.
- Able to work in a highly accountable environment of professionalism, positivity, and respect.
- Display and uphold Southwest Labs Core Values of Reliability, Ethics, Excellence, & Unity
Education & Experience
- Qualify as a CLIA Testing Personnel for a high complexity laboratory in the specialty of Chemistry (42 CFR 493.1489).
- At least 1 year of experience in high complexity testing.
We are look for energetic, dynamic individuals to join our team!
In this role, you will be responsible for performing activities involved in the preparation of specimens for testing and assures appropriate specimen accessioning and labeling; maintains the integrity of the specimen and patient identification.
Essential Duties
- Receive, verify, process, and properly store patient specimens in accordance with laboratory SOPs, CLIA/COLA standards, HIPAA regulations, and safety protocols.
- Troubleshoot and resolve specimen-related issues, ensuring accuracy, quality, and compliance throughout the pre-analytic testing process.
- Accurately enter specimen data into the Laboratory Information Management System (LIMS), maintain detailed records, and support quality assurance and quality control initiatives.
- Communicate specimen processing updates, delays, and issues with supervisors, healthcare providers, clients, and internal teams, while collaborating with IT to resolve portal and LIMS-related concerns.
Job Specifications
This position will work at our Albuquerque lab and is full-time, with a typical schedule of Monday-Friday, 9am-5pm
General Responsibilities:
Calling all superstars!
Southwest Labs is in need of an exceptional Specimen Processor to join our growing team!
We are looking for a focused Specimen Processor to sort and input orders for urine and/or blood specimens in our laboratory system. You will need to be able to confirm patient identifiers, insurance, and client demographics at a high level of accuracy. Attention to detail is the most important part of this job. We are willing to train the right person.
Essential Duties:
- Verify accuracy of client and specimen details
- Examine specimens for adequacy and appropriateness
- Capture client and specimen data electronically
- Sanitize benchtops
- Label and number specimen
- Prepare aliquots
- Centrifuging specimens
- Prepare, ship, and package specimens
- Store and dispose samples
- Provides guidance about processes and procedures to other staff as required
- Prepare samples for send out to partner lab
- Occasional data entry
- Required to communicate and interact with employees, clinics, and providers
- All other duties as assigned